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Reviews

Committed to Your Comfort

At Monarch Heating and Cooling, we believe in building our customers’ trust by providing them with reliable services tailored to their specific needs. In doing so, we’ve earned numerous positive reviews. Read what our past customers have to say and then give us a call at (406) 407-9188 or contact us online to experience our high-quality work yourself.

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  • Amazing Customer Service
    Absolutely the best, fast service and they tackled my large, agricultural production job without hesitation when no one else would. Cannot recommend them enough and hope to do business with these fine folks again soon!

    - Jake S.

  • These Guys Were Great!
    These guys were great! Fixed things that were broken, very polite, and professional! I would recommend them highly

    - Debbie O.

  • They Were Very Understanding!

    I want to thank Cory and his assistant for installing the blower on my gas fireplace. Being cool temps this evening, I have tried it out and it works very well. They were both very professional in their interaction and work, yet were easy to communicate with -- even with my requests not to scare the Mallard duck who has taken to nesting her eight eggs in a flower pot on my front porch. They were very understanding! Thank you very much!

    - Melinda D.

  • Overall Very Impressed
    The team was right on time. The office sent a photo of what the job manager looked like so I knew who to open the door for, they got the garage heater in about 6 hours. Install looks great. Overall impressed.

    - Amanda O.

  • Work Is Well-Done, Timely, and Cost-Effective
    Monarch's work is well-done, timely, and cost-effective. They installed central AC and a steam humidifier at my home and also performed annual maintenance of my heating system. Brad Graybeal did the work for Monarch, and he was knowledgeable, conscientious, friendly, and did good work - a great guy.

    - Mark G.

  • Organized and Efficient
    Cory showed up on time and was very friendly and knowledgeable. They were organized and efficient. Would highly recommend them.

    - David S.

  • Thorough and Open to Questions
    Thorough and open to questions, really everything one could hope for in terms of getting our heating system repaired in a professional manner!

    - Kathryn F.

  • Quick and Efficient Service
    Best in our area. I called Monarch when another local HVAC company did the poor and incomplete installation in my new home. When the heat went off one night, even though I was not a previous client, Monarch came out immediately, solved the heating problem. I asked them to come back to fix other issues. They explained everything clearly to me, gave me an accurate estimate and completed the work in a timely and professional manner. I appreciate having a resource such as Monarch to call for this system.

    - Linda G.

  • Always on Time, Professional Service
    Great company to work with. Always on time, professional service. Joe Miller is an excellent technician who solves problems in a timely manner. Highly recommended for all your cooling needs

    - Joel M.

  • Same Day Service
    Woke up to a 50-degree house. Monarch Heating and Cooling were able to come out the same day and get my heat working again. Their technician was prompt, courteous, and able to quickly get my system diagnosed and repaired. Thanks, Monarch!

    - Jason G.

  • Friendly and Efficient
    I was impressed with the quick response as Monarch arrived less than two hours after I had called. Joe was knowledgeable, friendly, and efficient. I wouldn't hesitate to use Monarch again!

    - Trenda N.

  • Great Experience
    Monarch texted a picture of the tech before he arrived. Tech was extremely nice and polite. He completed the work quickly. Great experience!

    - Zach E.

  • Honest, Responsible, and Knowledgeable
    I have been with Monarch for several years now. They put in a well-priced furnace in our old house....works great. They saved us a year ago when snow blocked the furnace vent at the condo. Their maintenance on the furnaces and fireplace were top notch. Get your service local rather than they come and go just trying to make a quick buck company that comes to our valley. Honest, responsible, and knowledgeable.

    - Katherine V.

  • Speedy Response Time
    Thank you Monarch for your speedy response to my heating needs. Joe was so professional, thorough, and explained everything in detail. You are at the top of my referral list!

    - Penny W.

  • Monarch Did a Great Job Start to Finish
    Monarch did a great job start to finish. They were upfront with me on how long it would tale to get the furnace and the installation complete. I would definitely recommend them to anyone.

    - Bruce T.

  • High Quality Service
    On the first insanely cold weekend of the season, we discovered our Lennox furnace had gone south. Our gas fireplace and a couple of small heaters got us through the weekend, then I searched Google for service and found Monarch, with good reviews.

    I called first thing Monday morning and spoke with Mandy, who gave me an appointment at the end of the day. On the day I called. On a Monday. Amazing. AND the phone call was wonderfully pleasant and empathetic.

    The service professional showed up a little late because he had been way up on Trail Creek and had to get back through what was effectively a blizzard plus commute traffic on the freeway, i.e., people trying to crash their cars. But Robert showed up with the most refreshing relaxed, positive, and helpful attitude I have ever experienced. He didn't even mind me asking if I could watch him diagnose the issue ("Of course."). The diagnosis took a while but was unhurried and sine qua non-professional every step of the way.

    The Lennox part was ordered and arrived the next day, and was installed first thing the following day by the same Pro, Robert. And all of it was at a reasonable price, especially considering the quickness and high quality of the service.

    All of the thumbs up! Great team, top-flight professionalism, and reasonable fees. Thanks!

    - J Clifton M.

  • THE BEST Technician We've Ever Had
    Robert from Monarch was THE BEST technician we've ever had. He definitely seemed to have the most knowledge and experience when it came to fixing our furnace. He was thorough and explained clearly to us exactly why our furnace wasn't working properly. It appears he has solved a long-standing problem that we've had with our furnace shutting off at the most inopportune times.

    - Ann N.

  • Extremely Knowledgeable and Friendly Technician
    Extremely knowledgeable and friendly technician. Also, their booking process was very easy and informative. I didn't have to wonder when the tech would arrive. I'd definitely recommend Monarch Heating!

    - Sally V.

  • Great Products
    Monarch is really the only place you should look for HVAC. They provide great products, Lennox and Mitsubishi are top name brands and Monarch provides them at a very affordable price. I've had a great experience with them and highly recommend you check them out.

    - Mandie P.

  • Great Service!!
    GREAT service from the time I made the call on a Wednesday & they fixed my issue the next day! The Service tech was friendly and did a great job in fixing my unique problem. HIGHLY recommend this company and there magnet is on my friend for all future HVAC/Dryer Vent needs.

    - K . H